Does AIRA work with my existing WhatsApp number?
Yes, if it's registered with WhatsApp Business Cloud API (Meta's official API). QR-code linking (like other CRMs use) is not supported — it carries a ban risk we won't expose you to.
Related questions
Why is my message not sending outside 24 hours?
Meta requires an approved message template for any WhatsApp message sent more than 24 hours after the customer's last reply. AIRA's template manager (/whatsapp-setup) lets you submit templates in-app; Meta approval usually takes minutes.
Can I have per-agent WhatsApp numbers?
Yes. Register additional numbers under the same WABA and assign one per agent from /whatsapp-setup.
Can I send voice notes instead of typing?
Yes — send AIRA a voice note with any command ("new lead Ahmed, 2BR Marina, 2M") and it transcribes and runs it exactly like a typed message.
My clients message in Arabic/Russian/Chinese — what happens?
The inbox shows an automatic English translation next to the original, so any agent can pick up any conversation. Your replies go out in whatever language you write them.
Who can send WhatsApp blasts?
Broadcasts, Inventory Blast, and campaign retargeting are limited to owner, admin, and marketing roles. Recipients who reply STOP are automatically opted out of all future blasts.
Can I schedule a blast for later?
Yes — Inventory Blast has a Send Later option with a date and time picker. Scheduled sends go out automatically; you can cancel them any time before they fire.
Short answers. If yours isn't here, email hello@airauae.com or WhatsApp +971 50 473 6893.